DELL OptiPlex 755 XP SP2 installation BSOD
Just got DELL OptiPlex 755 (with STMicro TPM chip). It comes with Vista Ultimate.
When we tried to install XP SP2 from boot, just when windows starts, after loading setup drivers, we end up with BSOD crash with stop code 0×0000007B. Naturally, this stop code points to some issues with IDE controllers.
I looked into the BIOS and seen that we have a SATA hard disk. Fine. Next step is to look at which controller it is using. In this case by default it is set to AHCI (Advanced Host Controller Interface). I had my suspicions on this and changed this to use ATA and tried to install XP SP2. Voila! It worked!
Sidenote: I also draw debugging cartoons and other gags at my website: http://www.simianart.com. For debugging cartoons visit Dump Analysis Site
Have fun.




AHA!! I was having the same problem and that worked for me, too. Thanks!
Hunty
January 31, 2008
Thanks a Ton! I hit a brick wall and then I found this little paragraph that took away all my booting problems Thanks again. -Jake-
JMWTech
February 1, 2008
Thanks a lot! That was the solution to my installation problems. Solved.
Matthias
Matthias
February 14, 2008
Glad to know it is working. You are all most welcome
Cheers.
vedala
February 15, 2008
You have no idea how much time I spent banging my head against the wall on this one. I <3 you vedala.
shifty
February 15, 2008
Thank YOU,
I looked into the BIOS and seen that we have a SATA hard disk. Fine. Next step is to look at which controller it is using. In this case by default it is set to AHCI (Advanced Host Controller Interface). I had my suspicions on this and changed this to use ATA and tried to install XP SP2. Voila! It worked!
I tryed this way It was installed . But i have one dout Can i get the actul speed of the system like how the sata controller works
Abhilash
March 1, 2008
Thanks I’m so happy
Lilly Nielsen
May 14, 2008
Thanks Vedala, Life Saver!
Nick
September 13, 2008
You are welcome, Nick. Cheers.
nvedala
September 14, 2008
THANK YOU … I would love to kill DELL on this
BOG
September 19, 2008
LOL!! I can supply you necessary ammo.
nvedala
September 19, 2008
Cant tell you how useful this has been. Just spent two days trying to get round this and it was as simple as that. Thank you so much nvedala. You have saved me from losing a customer!!!!
Sparky
October 2, 2008
You are welcome Sparky. Losing customer on this issue would have been terrible.
What is unfortunate, I think, is DELL assumed people will only install Vista and shipped it with that setting. They did not bother to test XP installation and thus screwed up happiness of many.
nvedala
October 3, 2008
For some reason I remember reading somewhere that there is a way to slip the AHCI driver into the installer I think. Thanks for the post, saved me a ton of time.
JungleJim
October 14, 2008
Thanks very much, I had the same problem with 4 of them.
Dell Optiplex 755 windows xp install bsod.
Joe
October 20, 2008
Thanks, I had the same problem and this led me to the solution. Although instead of disabling AHCI, I used nLite to create a new ISO, I slipstreamed SP3 and added Dell’s storage drivers. Burned the ISO and the install worked fine this time, no BSOD. nLite is an awesome program, I have used it many times to integrate drivers into the install disc that are required during setup on XP and Server 2003, alot less trouble than trying to dig up an old floppy drive and finding a good floppy disc to use.
Troy
October 27, 2008
Great! I’ll try out nLite. Sounds like an useful tool from your description
cheers
nvedala
October 27, 2008
Thanx dude!! This worked great and just to let everyone know that with other models of Dells, you can have the same fix but different problem issue. If you get and error in the XP install setup, “Windows could not detect any installed hard drives” and then with some its own solutions after that. You can use the same fix that nvedala said.
JDog
October 29, 2008
AWESOME!
Duck
December 9, 2008
verga hermano me funciono muchas gracias.. aunq es raro q tenga esa configuracion de fabrica, tendria q reconocerlo automaticamente..
Memesis*
December 23, 2008
worked beautifully. Thanks!
Joey C
January 16, 2009
You are welcome, Joey.
nvedala
January 18, 2009
thanks, buy you a beer or your beverage of choice sometime
syslib
January 28, 2009
You would not believe how long I have spent on this. Thank you Thank you Thank you Thank you Thank you. 1 simple thing to sort out what looked like a hell of a problem
RichTheTechie
March 18, 2009
I’ve been getting around this by ripping a floppy drive from one of my older machines and then manually loading SATA drivers that I hunted down. I cannot tell you how much time this has saved me. Thanks!
Joel
March 20, 2009
This trick also worked to get around an XP Pro install for which I did not have the media. I was able to use this to install XP home instead.
Massive thank you!
Gav
March 27, 2009
you are the greatest!!! you saved me alot of work
Niv
June 14, 2009
Eres grande maestro, pase 2 dias buscando esto y finalmente logre hacer la instalacion.
Gabo
July 7, 2009
Thanks worked like a charm!
Tom Thompson
August 26, 2009
thanx a lot man, you saved me…
this solution is specially for dell pcs
Farid Nawaz Khan
October 1, 2009
OH MY GOD! I was researching this for hours! At first I thought it was the SCSI Drivers and was going to have to get a floppy from back in 2000 to load them manually. I am using SMS to push Vista using SMS and it kept crashing on the Windows Pre-installation Environment. THANK YOU!!!
Jessie
October 18, 2009
you are welcome. I did not expect this particular post will have most hits
Should del DELL.
nvedala
October 18, 2009
Nice tip. I once send back a computer to DELL because I was facing this issue. I had a few hard hours trying to face this issue with XP. Its 2 am in the morning. Thank god for this article.
LOL
Arthur
October 23, 2009
Thank you, it worked very well.
Stupid Dell using AHCI…
Chris
October 27, 2009